Privacy Policy

Last updated: July 21, 2025

This Privacy Policy describes how Zylix Group (“Zylix”, “we”, “our”, or “us”) collects, uses, and protects your personal data.

Introduction

This Privacy Policy applies to all services provided by Zylix Group. By using our services, you consent to the collection and use of your personal data as described in this policy.

Data Collection

We collect personal data that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include the following types of information:
  • Full name & Age
  • Email address
  • Country
  • IP address and usage logs
  • Any other information you choose to provide

This information helps us provide our services, ensure account security, detect abuse, and improve user experience.

Cookies

We only use strictly necessary cookies essential for the functionality of our website. These may include authentication tokens consisting of randomly generated characters used to authorize your account access.

Data Retention & Deletion

You may request account deletion at any time. We may retain limited data for legal or security purposes if required. Deletion requests can be made through your dashboard or by contacting support.

Data Security

All data is stored securely. Transfers are encrypted, and all staff use two-factor authentication. Passwords are hashed and never stored in plaintext.

General Data Protection Regulation (EU - GDPR)

Data Protection

Zylix prioritizes your data security. All personal data is stored on secure systems with encrypted transmission protocols. Our team members use strong passwords and two-factor authentication to help safeguard user information.

Password Security

User passwords are securely hashed and encrypted during account creation and are never stored in plaintext.

Access to Your Data

In accordance with the EU General Data Protection Regulation (GDPR), you have the right to access the personal data we store about you. You can request this through your Zylix.net dashboard or by contacting us at support@zylix.net.

Account and Data Deletion

You may request the deletion of your account and all associated personal data at any time. However, in some cases, we may retain specific information if legally required or necessary for resolving disputes, enforcing our terms, or maintaining system security.

Data Breach Notification

If a breach occurs, we will notify affected users via email and make an official statement on our website and dashboard to ensure transparency.

Third-Party Services

Our policies do not apply to external websites linked to our platform. Users must review and accept those services’ own privacy policies and terms.

Communication

We do not send marketing emails. You may receive messages related to your account, security, or platform operations via email or dashboard notifications.

Contact

If you have questions about this Privacy Policy, need support, or wish to request account changes or cancellations, you can reach us at support@zylix.net. For community assistance or announcements, you’re also welcome to join our Discord server.